Terms Of Service

Ordering Information

To place an order, choose one of the following methods:

Enter your order directly on the Internet. We provide a "shopping cart" to allow you to select products as you browse our website. When checking out, we provide a secure SSL session to protect your privacy including credit card information.

For detailed product information, please check our website first. If you can not find what you're looking for, contact us.

We do not sell our customer list, so rest assured that your privacy is protected at ZSweet.

If you use this website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. ZSweet.com does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use ZSweet.com only with involvement of a parent or guardian. ZSweet.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Damages and Shortages

Merchandise damaged during shipping or shortages (missing items) must be reported to ZSweet within 24 hours of receipt. ZSweet will then either issue you credit or send replacements for the amount of any confirmed damaged or missing merchandise. ZSweet will contact the shipping company for visual inspection of the merchandise and box. ZSweet will then either issue you credit or send replacements for the amount of any confirmed damaged or missing merchandise.


You must contact us for a return authorization number prior to returning any merchandise. Merchandise must be returned at your expense in unopened and perfect condition in order to receive credit. A valid return authorization number must be on the shipping label or we will refuse the package. Full credit will be issued for unopened merchandise returned within 14 days of your receipt of shipment. A 25% restocking fee will be applied to returns after 14 days. No product returns will be accepted after 30 days.

All sales final on clearance and short-dated items. Clearance and short-dated items are not returnable or refundable for any reason. Short-dated items have a "best by" date displayed after the product name and are sold for a reduced price.

On the rare occasion that we may ship you an item other than what you ordered, do not open the product or it will void your right to return it. Please contact us so we can exchange it for the correct item.

UPS and FedEx charge shippers for the return of undeliverable packages, including - but not limited to - refused packages and those where three delivery attempts were unsuccessful. If your package is returned to us for any of these reasons, you will be responsible for ZSweet's actual cost to ship the package and the return charges.

 Back Orders

We regularly stock every item we carry. Although every attempt is made to maintain inventory of each product we carry, occasionally we may run out of certain products. In this case, we will mark the product "out of stock" on our website. If any product is not in stock for an order, we will hold off shipment of your entire order until all products are available. You should place a separate order containing only in-stock products to have it processed immediately.

 Legal Notices

Any litigation, dispute, or other claim which may arise from the purchase, sale, advice, use or involvement with ZSweet shall be settled in accordance with the laws of the United States of America and particularly the State of California and shall be heard and venued in the County of Los Angeles.

These policies are subject to change at any time without notice.